Leasing Coordinator

Are you a highly organized individual with great communication skills? Do phrases such as efficient procedures and policy adherence bring a smile to your face? Do you want to find a role where you are making the difference in the lives of others? Are you looking for a great team of co-workers? We have an incredible job opportunity for YOU!

Bath Housing is committed to advancing housing solutions so that people from all backgrounds and income levels can live, work, and thrive in our region. Our organizational culture is built around our core values: 1) the relationships we develop through consistent, compassionate, and credible actions and interactions, 2) wellness as it relates to our staff, the people we work with, and our community; and 3) strategic problem solving and innovation as we anticipate and meet the evolving housing regional needs.

This position is responsible for coordinating leasing functions for multiple affordable housing programs and properties with the goal of maximum occupancy, utilization, and efficiency. This position works within a progressive team environment to develop and create strong, long-lasting relationships with employees, stakeholders, and residents.

ESSENTIAL JOB FUNCTIONS

· COMMUNICATION

· Coordinate daily operations of Property Management to ensure regulatory compliance and operational efficiency.

· Provide high level of customer service and ensure internal and external customer satisfaction through strong, open communication and follow-through.

· Participate in front line customer communication through main line phone support and Housing Navigation as needed.

· Market available unsubsidized units and coordinate applications to actively seek new tenants.

ADMINISTRATIVE

· Collaborate with the Intake Coordinator to manage the Bath Housing property top of list process, to include tracking return packets to ensure completion.

· Assist in preparing leasing reports and analyses for management.

· Manage lease packets and ensure current regulatory compliance for a variety of housing projects.

· Maintain electronic filing system and tenant/participant records in accordance with agency expectations.

· Maintain a working knowledge of all properties and the work order system to share in front line communication responsibilities.

· Utilize lease documents to update emergency contacts, vehicles, animals, contacts, etc. in agency software programs.

· Participate in the Accounts Receivable process.

· Assist in the processing of annual and interim changes for all tenants as assigned.

COMPLIANCE

· Process applications/screen applicants, e.g., run background checks, verify income, assets, check landlord references, conduct interviews, and submit for approval.

· Prepare, review, and process lease agreements, renewals, amendments, RFT’s, etc.

· Process move-ins/outs in PHA-Web.

OTHER

· Recommend efficiencies and areas of improvement as relevant.

· Adhere to all applicable state, federal, and Agency rules, policies, procedures and regulations at all times.

· Protect the privacy of individuals’ residing in Bath Housing managed apartments by safeguarding personally identifiable information and sensitive data in accordance with federal privacy laws, guidance, and best practices.

· Performs other related tasks as required.

EDUCATION, EXPERIENCE, AND KNOWLEDGE QUALIFICATIONS

· High school diploma.

· Minimum 2 years administrative experience required.

· Preferred experience in subsidized housing.

· Working knowledge of subsidy regulations (MaineHousing and HUD).