Bath Housing is committed to improving the quality of life for the people we serve through superior customer service. In order to understand and be responsive to the needs of those we serve, Bath Housing works to:
- Foster multiple channels of communication — both formal and informal
- Set high expectations for our staff regarding communication and responsiveness
- Strengthen our ability to connect individuals to supportive services
- Benchmark our progress against national standards
- Improve the physical environment of resident apartments
We have had the great fortune of having my father move into the Moorings several years ago. As a very independent senior but no longer able to drive, this was his first choice for the next stage of his life. The staff who work there day in and day out could not be any friendlier or more helpful. It truly has been a rewarding decision to move here.-Nancy F.